Alanra (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment information (securely processed through third-party providers)

Non-Personal Information:

  • Browser type and version
  • IP address
  • Referring site
  • Time and date of access
  • Device type

Children’s Information:
We do not knowingly collect personal data from children under 13 without verifiable parental consent, in compliance with COPPA.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Personalize your shopping experience
  • Send order updates, promotions, and newsletters (with your consent)
  • Improve website performance and customer experience
  • Respond to your inquiries and customer service requests

3. Sharing Your Information

We do not sell your personal data. We may share your data with trusted third parties for the following reasons:

  • Payment processing (e.g., Stripe, PayPal)
  • Order fulfillment and shipping
  • Email marketing services (e.g., Mailchimp)
  • Website analytics (e.g., Google Analytics)

All third-party services are obligated to keep your information secure and confidential.

4. Your Rights and Choices

You may:

  • Access or update your personal information
  • Opt-out of marketing communications at any time
  • Request deletion of your data (subject to legal retention obligations)
  • Know what information we collect, why, and how we use it (as per CCPA)

To exercise these rights, contact us at: Alanradesigns@gmail.com / (817) 7755522

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. These include:

  • Remembering cart items
  • Improving site functionality
  • Analyzing usage trends

You may choose to disable cookies through your browser settings.

6. Data Security

We take appropriate measures to secure your data:

  • SSL encryption
  • Secure servers
  • Limited access to personal data
  • Regular monitoring of our systems

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these external sites.

8. Updates to this Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact:

Alanra
Email: Alanradesigns@gmail.com
Phone: (817) 7755522